Careers - Current Vacancies

General Manager (Registered Care Manager)

Business Area: Domiciliary Care

Location: Oxfordshire

Reports To: Director/s & Nominated Individual

Salary: £58,958.00-£75,750.00 (Dependent upon experience and qualifications)

Contracted hours: 37.5 (Full Time)

Key Responsibilities: 

The below is not an exhaustive list of responsibilities and/or duties

• Manage the day-to-day running of the domiciliary care service, ensuring standards of care and schedule of visits to clients are maintained, in line with CQC Standards.
• Ensure accurate concise and timely records of care given and other administrative documents to care and support provision. 
• Lead and develop Deputy Managers, Team Co-Ordinators, Team Leaders to ensure they effectively manage rotas/schedules, care plans and risk assessments, communicate to the team to ensure they are fully conversant with their duties and take appropriate action to remedy any unsatisfactory performance.
• Ensure effective management of care packages, from referrals/ enquiries through to the initial care assessment, quality assurance monitoring, ongoing review and termination of care packages (where appropriate)
• Understand responsibilities of providing person-centered care and support, adhering to health & safety, fire safety, food hygiene and emergency procedures, infection control, first aid and other organisational policies and procedures.
• Ensure Safeguarding for all clients through adherence to relevant legislation, procedures, codes of conduct/ practice relating to care, health & safety, food hygiene, fire safety, infection control and first aid.
• Responsible for investigating complaints and concerns raised.
• Responsible for all Safeguarding matters (Safeguarding Lead) for your service, Health & Safety including Fire Safety. 
• Hold CQC Registration and Legal accountability for your service.
• Accountable for Medication Management and upholding legislative and organisational requirements
• Support Clients in the field (where appropriate) 
• Manage budgets and spending within your service. 
• Support Directors and Executive team with the development, implementation and reviewing of key policies and operating procedures. 
• Provide out of hours support and assistance partaking in the on-call rota.
• Active participation in training to ensure personal and professional development of the care team and build knowledge and competence, ensuring all employees are enrolled on relevant training courses and kept up to date. 
• Carry out and conduct Supervisions, Appraisals and other meetings as required. 
• Carry out spot checks and competency checks 

Skills, Knowledge & Abilities:

• Experience working within a Domiciliary Care or Extra Care setting
• Experience managing, leading a team within a Domiciliary Care or Extra Care setting. 
• Care Planning, Assessments, Risk Assessments.
• Safeguarding Lead, Leading Safeguarding Investigations 
• Leading and managing a team, building morale and creating an inclusive culture, dealing with performance and compliance issues.

Qualifications:

REQUIRED:

• Level 5 Diploma or Equivalent in Management and Leadership in Adult Health & Social Care
• Full UK Driving Licence and Access to own vehicle 
• Computer Literate/Competent
• Experience in the Use of Electronic Care Management and Care Planning Systems
• Proficient Literacy & Numeracy Skills 
• Compliance & Good Governance Experience (Use of Electronic auditing systems)
• Level 3 Safeguarding Adults/DSL Training
• IOSH Training (H&S)
• Previous Registration with CQC as Registered Manager (With GOOD or OUTSTANDING Rating)

PREFERRED:

• Nursing Degree and Active Pin
• Development of Policies & Procedures